In crisis right now? Call or text 988  ·  In immediate danger, call 911
After the call

The job doesn't end when the tones stop.

First responders deal with situations most people never experience. Stress, trauma, burnout, sleep problems, anxiety, substance use, and changes in relationships can affect anyone in the service.

This site provides information and connects you with resources. You don't have to know exactly what you need before reaching out.

Critical incident stressCumulative traumaBurnoutSleep & shift workAnxietySubstance useRelationship strainMoral injuryFamily support
24/7 · Confidential

Emergency & support hotlines

Every line below is answered around the clock. Tap a number to call from your phone. Several are staffed by people who have worn the gear.

Immediate physical danger? Dial 911. These lines are confidential support services, not emergency dispatch.

Residential & intensive care

Treatment centers & retreats

When it's more than a rough shift: programs designed specifically for rescue personnel and the helpers who look after everyone else.

Healing Heroes Foundation

On-Site Academy

A short-term, intensive residential treatment center for rescue personnel who may be temporarily overwhelmed by the stress of the job, are dealing with work-related cumulative or delayed critical incident stress, or are having an acute reaction to a critical incident.

Learn more →
Brattleboro Retreat · Vermont

Healthcare Professionals & First Responders Program

Group-based treatment for the people who help the helpers: responders and healthcare workers facing depression, anxiety, or stress connected to the work they do.

Learn more →
Western Massachusetts

Mental health provider directory

Each provider listed here has given permission to be included. Services vary, so reach out directly to ask about availability, insurance, and fit.

EMTs loading a patient on a stretcher into the back of an ambulance at night
Photo: U.S. Air Force / A1C Joshua Crossman (public domain)

Ellen Goldsmith

LICSW

Individual psychotherapy, Somatic Experiencing, clinical consultation

Bruce Arbour

MDiv, HTP · Trauma-informed specialist

Jamilex Del Valle

LMHC · Bloom Within Healing

Lillian Lennox

Former firefighter

Ronald Meck

MA, LMHC

Scott Torquato

MS, LCSW, LICSW

Responder Ready

Mental health and wellness resources for Berkshire County fire, EMS, and first responder families. The content here is for general information and support only. It is not a substitute for professional medical advice, diagnosis, or treatment.

Call now · 24/7